Billing Terms & Conditions
At Retro Grade, we are committed to providing a secure and straightforward billing experience for every customer. By placing an order through our website, you agree to the billing terms and conditions outlined below. Please review this information carefully before completing your purchase.
Accepted Payment Methods
We currently accept the following payment methods:
- American Express (Amex)
- Diners Club
- Discover
- JCB
- Maestro
- Mastercard
- Visa
The payment methods available to you will be displayed during checkout.
Payment Processing
Payment is required in full at the time your order is placed. Once your payment has been successfully authorized and confirmed, your order will enter our processing queue in accordance with our Shipping Policy.
Billing Currency
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise specified.
Taxes
All product prices displayed on our website include applicable VAT and taxes. No additional VAT or tax charges will be added during checkout.
Payment Security
We use secure payment processing technology to help protect your payment information during checkout. Your payment details are processed securely through our payment providers, and we do not store your complete payment card information on our website.
Payment Authorization
All payments are subject to authorization and verification by your card issuer or payment provider. If your payment cannot be authorized or is declined, your order will not be processed until a successful payment is received.
Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email containing your purchase details. If you do not receive your confirmation email, please check your spam or junk folder before contacting us.
Billing Accuracy
Customers are responsible for providing accurate billing information when placing an order. Incorrect or incomplete billing details may result in payment delays, authorization issues, or order cancellation.
Contact Us
If you have any questions regarding these Billing Terms and Conditions or need assistance with your order, please contact us using the information below.
Retro Grade
Address: 571 S Highland St, Memphis, TN 38111, United States
Phone: +1 901 338 4068
Email: support@retrogradeworld.com
Business Hours:
Monday to Saturday: 12:00 PM – 07:00 PM
Sunday: 01:00 PM – 06:00 PM