Terms of service
Welcome to Retro Grade. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please discontinue use of our website.
Eligibility
By using this website, you represent that you are at least 18 years of age or have the permission and supervision of a parent or legal guardian. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.
Products and Services
Retro Grade offers a selection of clothing and fashion products through our online store. Product availability may change without notice, and we reserve the right to discontinue or modify products at any time.
We make every effort to ensure product descriptions, images, and specifications are accurate. However, slight variations in color, appearance, or packaging may occur due to display settings, photography, manufacturing updates, or monitor differences.
Pricing
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
Applicable taxes are included in the product prices displayed on our website. Prices are subject to change without prior notice, but changes will not affect orders that have already been confirmed.
Orders
Submitting an order does not guarantee acceptance. We reserve the right to accept, decline, cancel, or limit any order at our sole discretion.
If we are unable to fulfill your order due to product availability, payment authorization, pricing errors, or other unforeseen circumstances, we will notify you and, where applicable, issue a refund.
Payment
Payment must be successfully authorized before an order can be processed.
By providing payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate and complete.
Shipping
Orders are processed and shipped according to our Shipping Policy. Delivery estimates are provided for convenience only and are not guaranteed. Shipping delays caused by carriers, weather conditions, holidays, or circumstances beyond our reasonable control may occur.
Returns and Refunds
Returns, refunds, and exchanges are governed by our Return & Refund Policy. Customers are encouraged to review that policy before making a purchase.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
You agree to notify us immediately if you believe your account has been accessed without authorization.
Acceptable Use
You agree not to use our website in any way that could damage, disable, interfere with, or impair its operation.
You also agree not to attempt unauthorized access to our systems, distribute malicious software, interfere with website security, misuse customer information, violate applicable laws, or engage in fraudulent activities while using our services.
Intellectual Property
All website content, including text, graphics, logos, product descriptions, images, icons, website design, and other materials, is owned by or licensed to Retro Grade and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
Third-Party Links
Our website may include links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services provided by those third-party websites.
Disclaimer
Our products and services are provided on an "as available" and "as is" basis. While we strive to maintain accurate information and uninterrupted service, we do not guarantee that the website will always be error-free, secure, or continuously available.
Limitation of Liability
To the fullest extent permitted by applicable law, Retro Grade shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Our total liability relating to any order shall not exceed the amount paid for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Retro Grade, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms of Service or your misuse of the website.
Force Majeure
Retro Grade shall not be responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including natural disasters, severe weather, labor disputes, governmental actions, transportation disruptions, internet outages, or other unforeseen circumstances.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the State of Tennessee, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms of Service, please contact us using the information below.
Retro Grade
Address: 571 S Highland St, Memphis, TN 38111, United States
Phone: +1 901 338 4068
Email: support@retrogradeworld.com
Business Hours:
Monday to Saturday: 12:00 PM – 07:00 PM
Sunday: 01:00 PM – 06:00 PM