Privacy policy
At Retro Grade, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We may collect personal information such as your name, email address, phone number, shipping address, and order details when you place an order or contact us. We may also collect non-personal information such as browser type, device information, and browsing behavior to improve our website performance.
How We Use Your Information
Your information is used to process orders, provide customer support, improve our services, and communicate updates regarding your purchase. We may also use your information to enhance user experience and maintain website security.
Data Sharing
We do not sell or rent your personal information. Your data may only be shared with trusted service providers necessary to complete your order, such as payment processors and shipping partners. For more details, please refer to our Shipping Policy and Payment Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no system can guarantee complete security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can control or disable cookies through your browser settings.
Your Rights
You have the right to access, update, or request deletion of your personal information. If you would like to make such a request, please contact us using the details provided below.
Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: +1 901-338-4068
Email: support@retrogradeworld.com
Address: 571 S Highland St, Memphis, TN 38111, United States
Business Hours:
Monday to Saturday – 12:00 PM to 7:00 PM
Sunday – 1:00 PM to 6:00 PM (GMT-06:00) Central Standard Time (Chicago)